Last year - ah, no, in 2013 - my colleague Wolfgang Stuppert and I carried out an evaluation of services for survivors of violence against women and girls in Mozambique. We felt it was important to gather feedback from many women and girls who used the services. We had only little time in Mozambique and no resources to train enumerators who would interview large numbers of service users.
We decided to organise a written survey. But some service users, we were told, could not read and write well enough.